BET Plus Not Working on Samsung Smart TV: 11 Simple Fixes

BET Plus offers a treasure trove of shows that you shouldn’t miss because of app glitches. This guide will walk you through simple solutions to get BET Plus running smoothly on your Samsung smart TV.

1. Make Sure Your Samsung TV Is Compatible With BET Plus

The BET+ app is compatible with Samsung smart TVs made in 2017 or later, all powered by Samsung’s Tizen OS. Find out your TV’s year and OS version by visiting Samsung’s website.

If you have a Samsung TV from before 2017, consider adding a streaming stick instead of replacing the TV. It’s a more affordable and simpler solution.

You can enjoy BET Plus on any TV, whether it’s a smart model or not, by simply plugging in a Fire TV Stick or a Roku streaming stick. Both devices are user-friendly and support all the top streaming services. If you’re undecided, you might lean towards the Fire TV Stick for its handy Firestick Alexa voice controls, making your viewing experience even more seamless.

03/15/2024 12:43 am GMT

2. Power Cycle Your Samsung TV

Frequently, app issues stem from TV software hiccups. The top fix? Simply restart your TV.

To effectively restart apps on your Samsung TV, you might think turning off the TV does the trick. But pressing the power button only puts the TV in standby mode, not truly off, leaving your apps running as before.

Explore two simple methods to reboot your Samsung TV.

Restart your TV using the remote

Easily control your device if you have the remote nearby.

1. Make sure your TV is on (not in standby mode).
2. Hold your remote’s power button. The TV will turn off immediately, but you need to keep it pressed until the power comes back on.
3. Press the Home button.
4. Open the app you were trying to restart.

Restarting your apps and TV usually fixes the issue. If your app is still acting up, don’t worry – we have more solutions to explore.

Restart your TV manually

Another straightforward method to restart your TV is by manually power cycling it. This doesn’t need a remote, making it accessible to everyone. Plus, it works on all brands of smart TVs, not just Samsung, making it a versatile solution for troubleshooting.

1. Unplug your TV’s power cord from the wall outlet or surge protector.
2. Wait two minutes.
3. Plug your TV back in and turn it on.
4. Press the Home button.
5. Select the app you were trying to restart.

Give the BET Plus app another go. Keep this guide close – restarting often fixes many TV issues.

3. Check Your Internet Speed

Slow internet often leads to frustrating pauses and buffering when using BET+ and similar streaming services. In severe situations, your connection might be too weak or inconsistent to access BET Plus at all.

To check your internet speed, use your computer or phone by clicking here: internet speed test. Ensure your device and TV are on the same Wi-Fi network. On your phone, disable mobile data and connect via Wi-Fi only.

For smooth standard streaming, ensure your internet speed hits at least 3–4 Mbps, and for HD quality, aim for 5–8 Mbps. Anything slower? Time for an upgrade.

• Check for sources of interference (e.g., too many walls between your router and your TV).
• Restart your router (see the next section).
• Contact your internet provider to see whether there are network problems or whether you need an upgrade.

4. Restart Your Router

Usually, Wi-Fi issues at home disrupt your TV streaming, not the BET Plus app itself.

Instead of tackling every network issue individually, a simple reboot of your entire network can often fix the problems. Regularly resetting your network, about once a month, helps maintain its optimal performance.

Ensure no one at home is using the internet before you start. This step will temporarily cut off all network and internet access for about five minutes due to the reboot process.

Okay, let’s get started.

1. Unplug the power cable from your router and modem.
2. Wait 30 seconds.
3. Plug the power cables back in.
4. Wait a few minutes for the modem and router to boot up.

After reconnecting your TV to the network, give the BET+ app another go. If your initial network test showed slow speeds, it’s smart to test again now. A quick router restart might temporarily speed things up, but remember, it’s not a cure-all for deeper issues.

5. Update Your Samsung TV Firmware

Firmware updates often solve TV app issues, just like app updates do.

Samsung smart TVs usually update on their own, but you can also manually push a firmware update if needed. This option is handy if, for some reason, an automatic update doesn’t go through quietly.

1. Press the Home button on your Samsung TV’s remote control to open the smart hub.
2. Click Settings in the smart hub menu.
3. Select the Software Update tab.
4. Click Update Now.
5. Wait for the download to finish.
6. Install the update following the on-screen instructions.

Once the firmware is updated, try the BET+ app again.

6. Clear Your BET Plus App Cache

Samsung TVs offer a simple fix for app glitches without needing a reinstall: clearing the app’s cache. It’s like deleting your browser’s cookies to refresh and solve unexpected issues.

1. Press the Home button on your Samsung TV’s remote control to open the smart hub.
2. Click Settings in the smart hub menu.
3. Select the Apps tab.
4. Click System Apps.
5. Select the BET+ app.
6. Click Clear Cache.
7. Press OK to confirm.

7. Reinstall the BET Plus App

To fix app issues, clearing the cache often works, but some problems require a reinstall. This means deleting the app first, then downloading it again.

How to delete the BET Plus app

1. Press the Home button on your Samsung TV remote.
2. Select Apps from the on-screen menu.
3. Click Settings.
4. Navigate to the BET+ App.
5. Select Delete.
6. Press Delete in the pop-up to confirm.

How to reinstall the BET Plus app

1. Press the Home button on your Samsung TV remote.
2. Select Apps from the on-screen menu.
3. Select the Search icon (the magnifying glass) in the Apps screen.
4. Enter BET+ in the search box.
5. Press the Install button.

Restart the BET Plus app and re-enter your login details, as they won’t automatically transfer from the old installation.

8. Turn Off Your VPN

If you’re not using a VPN, or aren’t sure what it is, feel free to skip this step. It’s likely not part of your tech setup.

Many video platforms and streaming services work hard to stop VPN use. If BET+ blocks your VPN, you might lose access to your shows and movies. A quick way to check if that’s the issue? Turn off your VPN and see if you can connect.

9. Try BET Plus on Another Device

We’ve explored almost all options directly on your TV. Before we consider our last resort, let’s check if the issue extends beyond it. Test BET+ on a different device connected to your network, like a computer.

When BET Plus runs on other gadgets but fails on your TV, reach out to Samsung support.

If BET Plus fails on all devices, the issue might lie with your account or the BET Plus servers.

10. Check BET Plus Server Status

Explore Downdetector to see if others nearby are also experiencing BET+ issues. Usually, these hiccups are short-lived and confined to specific areas.

If Downdetector shows no issues, your next step is to reach out to BET Plus support. They offer the latest updates beyond what’s here.

11. Factory Reset Your TV

After exhausting simpler solutions, we’re left with a final step: performing a factory reset on your TV. This action will wipe all settings and app data, including for your BET+ app. While it means starting from scratch, it could be the key to resolving your streaming issues.

1. Press the Home button on your Samsung TV’s remote control to open the smart hub.
2. Go to the Settings menu.
3. Open the General tab. (Or Support -> Self Diagnosis on some TVs.)
4. Select Reset. If you’re asked for a pin, enter your pin or the default of 0000.
5. Confirm the reset process by clicking OK.

Give the BET Plus app another go now. This quick fix often resolves most software or firmware glitches stopping it from working on your Samsung TV.

What’s Next?

Samsung’s Tizen OS puts you in the driver’s seat for managing streaming apps, a lifesaver when BET+ or ALLBLK glitches on Samsung TVs. In contrast, Vizio TV users have fewer options to fix app issues. However, with more control comes more challenges to tackle.

Samsung TVs pack impressive features, yet they’re not without their glitches. Common issues include the volume getting stuck or the Smart Hub endlessly updating. While these can be frustrating, they’re part of the tech journey.

03/15/2024 08:16 pm GMT