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THANK YOU SO MUCH! To my elderly mum, tv is her lifeline when she’s home alone. Your trouble shooting steps helped me reset her tv & it’s up & running again. The steps were easy to follow, & well explained. I am not a geek, but I am the wife of one, & since he wasn’t available to help, I had to step up. I first browsed through the ‘Trouble Shooting’ section of the owner’s manual (NO HELP!), did a quick search online & your site popped up. Can’t thank you enough, I’m keeping your site handy from now on!